ArtCoLab LLC offers original artwork, retail merchandise and print-on-demand products. Fulfillment and shipping options depend on the item and destination. Please contact info@artcolab.com if you need help with an order.
Eligible apparel, framed prints, canvas and other Printful merchandise is produced on demand and shipped by Printful on ArtCoLab’s behalf. Production and delivery are separate stages. Shipping services, charges and estimates vary by item and destination; displayed estimates are not guarantees. Printful may split items into separate shipments because of packaging or fulfillment locations. ArtCoLab remains your seller and customer-service contact.
Printful shipping is available to many, but not all, countries and territories, and product-specific or carrier restrictions can change. Availability at checkout does not guarantee a destination can be served if restrictions change. International orders may incur customs inspections, duties, taxes, handling charges and delays; the applicable charge allocation depends on checkout terms and destination law and requires operational confirmation. Art Supplies and Paint are never shipped internationally because they are pickup only.
All currently listed Art Supplies and Paint inventory, including Montana aerosol spray paint, paint markers, caps, inks and refills, is stocked at ArtCoLab’s Pismo Beach retail location and offered exclusively for local pickup there. ArtCoLab LLC, an Idaho-organized limited liability company registered to operate in California, is the seller. ArtCoLab currently holds a California seller’s permit for Pismo Beach retail operations; this is distinct from business registration and does not authorize Idaho retail sales. Future Idaho retail fulfillment or other sales channels are not currently offered and would require separate review. No carrier shipping is offered for these products. Pickup location: ArtCoLab, 640 Dolliver Street, Suite A, Pismo Beach, CA 93449. Please wait for the Ready for Pickup notification before visiting. Staff records collection separately. Restricted aerosol paint requires lawful age and identity verification before release; qualifying government-issued identification may be required at pickup. Online age-verification functionality has not been confirmed as operational. No pickup hours, guaranteed preparation deadline or holding period is promised.
When an order contains both ArtCoLab pickup supplies and Printful merchandise, the pickup items are collected locally and Printful items ship separately. A pickup-ready notice does not mean the Printful portion has shipped or been delivered.
Contact info@artcolab.com with your order number, issue details and clear photographs where relevant. For Printful quality issues, report promptly: Printful’s provider guidance asks for claims within 30 days after delivery; for lost packages, within 30 days after the estimated delivery date. These provider windows do not remove applicable legal rights. Incorrect addresses, unclaimed shipments and undeliverable packages may require correction or reshipment and may incur additional carrier costs where lawful. ArtCoLab handles customer inquiries and coordinates with Printful; customers need not contact Printful directly.
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