ArtCoLab LLC (“ArtCoLab,” “we,” “us”) is an Idaho-organized limited liability company registered to operate in California and operates artcolab.com. ArtCoLab LLC is the seller for purchases through this website. Its Idaho headquarters and Pismo Beach, California retail gallery are separate business locations. This notice explains how information may be collected and used when you visit our website, contact us, or purchase from our online store.
When you contact us, request creative services, or submit a form, we receive the information you choose to provide, such as your name, email address, phone number, project details and messages. When you place an order or use a WooCommerce account, we process order details, contact information, billing and delivery addresses, purchased products and transaction records. Guest checkout is available.
Checkout supports payment methods provided through WooCommerce PayPal Payments, including PayPal and eligible card or wallet options. Payment providers handle information needed to authorize and process transactions under their own privacy notices. ArtCoLab may receive payment confirmations and transaction identifiers rather than complete payment credentials.
For print-on-demand orders, relevant order, product, shipping and contact details are shared with Printful to produce, ship and support those orders. Other service providers may receive information reasonably needed for website hosting, email delivery, customer support or fulfillment.
Our website uses cookies and similar technologies for website functions such as shopping carts, account sessions and security. Google Site Kit is configured with Google Analytics 4, which can collect information about site use and interactions. Payment and other integrated services may use their own cookies or tracking technologies. Cookie availability, consent controls and their operation can vary; we are reviewing the site’s consent implementation. Do not assume nonessential analytics are blocked before consent until that implementation has been verified.
We use contact details to respond to inquiries, provide order updates, resolve customer concerns and communicate about projects. If you separately choose to receive promotional communications where offered, those messages should provide a way to manage your preferences. The availability and configuration of marketing subscriptions are subject to review.
California law requires reasonable age-verification steps for restricted aerosol paint. At pickup, ArtCoLab may ask the purchaser or recipient to present qualifying government-issued identification to verify age and identity before releasing restricted products. This describes a proposed operational requirement, not a claim that online age-verification controls are currently implemented. We have not verified whether identification is scanned, copied or retained; no such practice is represented as active. Any information obtained for age verification must be limited to lawful compliance purposes, with collection, access, retention and disposal practices reviewed before implementation. Ordinary art markers, replacement caps and other supplies are not automatically subject to the aerosol-paint age restriction.
We retain information as reasonably needed to provide services, maintain business records, handle disputes and comply with applicable obligations. Retention varies by record type; we do not promise a single fixed retention period. We use website and service-provider security measures, but no internet transmission or storage method can be guaranteed completely secure.
Depending on where you live and applicable law, you may have rights to request access, correction, deletion or other handling of personal information. Contact us to submit a request. We may need to verify your identity and may retain records when legally required or permitted.
ArtCoLab operates in the United States. If you access the site from another country, your information may be processed in the United States or other places where our providers operate. Applicable international privacy requirements and transfer practices require further operational review.
ArtCoLab LLC · info@artcolab.com
Current California retail gallery and Art Supplies pickup location: 640 Dolliver Street, Suite A, Pismo Beach, CA 93449. All currently listed Art Supplies inventory is stocked at this Pismo Beach location and offered for pickup there only. ArtCoLab maintains a separate Idaho headquarters and North Idaho office in Coeur d’Alene, Idaho; Idaho retail sales and fulfillment are not currently offered. The gallery address is not represented as the company’s registered legal address.
Related policies: Terms of Service. See our Shipping & Pickup Policy and Refund & Returns Policy.
